I’m asked many times by clients what kind of social media they should invest in. It’s a tough question to answer, largely because it depends on what kind of social media makes sense to the people who you’re trying to reach. That’s why the best idea is to ask them directly.
Put together a survey, either printed or digital, and distribute it to your constituency or congregation to see where they’d like to hear from you in terms of social media. Ask them what kinds of social media they currently use, and then ask them how much and often they use them. It’ll give you a good idea of their capabilities and tendencies.
You can also make a pretty good educated guess. If your constituency is made up of largely older people, you’re probably best off seeing if you can transition from a printed bulletin to an electronic newsletter. If your audience is young and hip, hit them where they go: Facebook, MySpace, YouTube.Also check out our social media survey.