If you need one helicopter, order two.

That’s a lesson we learned at Talance when creating an online course on Incident Command System. ICS is a language that all emergency responders know, including the police, firefighters, and Coast Guard. That way when there’s a disaster, everyone knows what to do, no matter who they work for.

The lesson is to be prepared—really prepared—for when it counts. What if something goes wrong with the first helicopter? You have another at the ready.