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Here are 10 easy ways to improve your website with immediate payoff.

[Have a question you’d like answered? Use the comments form at the bottom of this page to submit it. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.] WYSIWYG is an acronym, pronounced WIZ-ee-wig, that stands for What You See Is What You Get. In

Twitter updates come as fast as you can draw a sharp breath, but they may not be as spontaneous as they seem. Thanks to a selection of scheduling services, you can create tweets ahead of time and post them in the future, while you’re busy with something else. Delayed tweeting isn’t the best strategy for

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Getting your website to work for you doesn’t have to mean a complete overhaul. Here are five small updates you can make without suffering. 1. Add a feedback form One of the very best ways to get more use out of your website is to give its visitors a way to interact. If you add

[[{“type”:”media”,”view_mode”:”media_large”,”fid”:”717″,”attributes”:{“class”:”media-image”,”typeof”:”foaf:Image”,”style”:””,”width”:”500″,”height”:”334″,”alt”:”London Underground Emergency Response Unit (WX07 NWJ)”}}]] [Photo credit: London Underground Emergency Response Unit (WX07 NWJ) by policeblue999, on Flickr] One of our loveliest, sweetest clients contacted us a few weeks ago with a sad story we hear too often. She’d lost her website. Actually, she knew it was going to happen, because every year

Building a website is only half the job – promoting it is the other half, and it never really ends. Luckily there are several things you can do to make your site promote itself, freeing you to do more relationship-building and hands-on promotion. Here are some things you can add to the site to encourage

[Have a question you’d like answered? Use the comments form at the bottom of this page to submit it. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.] [Photo credit: A blue lock for George by Darwin Bell, on Flickr] E-mail lets you send a

When people at an organization start sharing information about their website, they’re generally surprised at how much their ideas differ. That’s one of the key reasons you need to assemble a reliable website committee to guide your organization through the process of building or redesigning your website. These people can help you decide who your

In preparing for an upcoming presentation on how to create functional websites, and it’s got me thinking about all the dysfunctional sites I’ve seen recently. There’s no single feature that makes a website completely unusable, but there definitely are trends. Below, divided into three categories, are the chief gaffes you should follow if you really