Best Articles from 2011

We spend all year coming up with advice and insight into how you can run a better website, hold a more effective online training program. Here are the top 12 most useful, entertaining and indispensable we covered over the last year.

(Make sure you don’t miss any of the good stuff coming up in 2012 – and yes, we’ve got a good year planed so far. Sign up for updates by RSS feed or by e-mail using the box to the right.)

Definitive Website Pre-Launch Checklist

Ready to launch a new site? Run through this before you flip the switch.

4 Risk Management Steps That Could Save You

Things go wrong with websites. Expect the unexpected.

Welcome to Our Website! (Except for You)

We know you’d never intentionally close your website to anyone, but without appropriate accessibility, that might be just what you’re doing.

Save Your Sanity AND Get the Logo You Love (Yes, You Can!)

You can get through an image rebranding without rehashing past mistakes or subjecting yourself to the pain of collaboration. Here’s how.

John Rochford Talks About Accessibility

John Rochford, Director of Technology at New England INDEX a project of UMass Medical School, is one of those people who takes accessibility seriously and makes websites better for everyone.

10 Ways to Be a Jackass in Online Discussions

Please apply the following rules to discussion boards, comments entries, and Facebook and Twitter postings if you wish to raise collective blood pressure.

Digesting All That Alphabet Soup

Here are a few tips on dealing with letter overload online.

20 Free Icon Sets for Non-Profits

The quickest shortcut to making your website look polished is to use icons. These pictures are nice and free.

Guest Post: Five Musts for Pictures That Pop

Morgan Ione Yeager shares some simple tricks to capture better images and using images online.

Reader Question: How Do I Get Feedback on My New Website?

A reader wants to know how to get honest feedback from her website visitors.

What Is the Coolest E-learning Video You Have Seen Online?

A few great examples.

Frankenspeak Contest with the Content Rules team

Share the words and phrases that you’d like to ban from marketing, sales, corporate communications, business schools, blogs and boardrooms, and you’ll be entered to win a copy of Content Rules, by Ann Handley and C.C. Chapman.