How to make training less time consuming

How to Train Remote Staff in Less Time

Online training can be a life-saver. This is especially true when in-person options for staff are cancelled, and also when it’s hard to get people in one room together to learn. For people learning and delivering training, being able to learn new skills demands being able to take online courses. This might be a short-term fix for some organizations, but it will likely be the new norm for many others.

The benefits of remote learning are many. However, one common complaint is that it takes too long. Some people think it takes a long time to develop an online curriculum, and some people think it takes too long to complete the training.

A time-sink can have negative results on your program and result in lackluster remote learners. If you can’t get your new workers up to speed, or upskill existing employees, in a reasonable amount of time, your agency will feel the effects. Poorly trained people can’t do their job. Some staff members will make an attempt to do a job assignment, but they won’t do it correctly. At worst, they do slap-dash work. At best, they think they’re doing the right thing, but don’t understand. Either way, if they skim over long training, they will miss important skills.

It’s hard to apply a single rule to the wide variety of online courses. But it’s worth examining ways to either lessen the effects of time-consuming training, or at least manage expectations so everyone on your team knows how much time to make in their schedule. These changes let you train remote staff in less time and can make training feel easier and less intimidating.

Tips To Train Remote Staff in Less Time

  1. Track training time.
  2. Give staff enough time to learn.
  3. Set a deadline.
  4. Document processes for training later.
  5. Avoid multitasking.
  6. Answer questions ahead of time.
  7. Upskill rather than train from scratch.
  8. Set expectations that training does take time.

1. Track training time.

Before you make any changes to your training selection, make sure it really is taking an unexpected amount of time. It might just feel like it’s taking a long time. Boring or confusing courses are just as hard to sit through as a bad movie. They might not, however, take an inappropriate amount of time to complete. Have your staff track when they started and ended.

A tracker helps train remote staff in less time by being more organized

2. Give staff enough time to learn.

Some learners look at training as one more thing they have to add to their to-do list. Make sure they have enough time for training by making room in their schedule. An online course is far more flexible than an in-person training. Learners can do a bit of work when they have the time, break away to work with a client, and then come back to finish up. If 10 p.m. is a better time to work, they can work at 10 p.m. There’s no travel time.

3. Set a deadline.

Any time is often no time. If someone can push a deadline for completing a course into the future, they might never complete it. It also takes time to keep snoozing training, or not setting aside enough time to do it. So offer your staff a limitation on when they can finish a course, and they’ll find a way to fit it in.

A deadline can be a one-time event (“Complete the HIPAA compliance training by 5 p.m. Friday”) or ongoing events. In this case, you can give mini-deadlines to your staff. For example, they should complete module one by Wednesday, module two by Monday, etc. Structure can really be a time-saver and a big motivator for professional development.

4. Document processes for training later.

Taking a course in the moment is great, but having the training when you need it can be even better. People learn best when they can apply the skills at the right time. So provide training up front, and then later, when it comes time to use those skills, support your staff’s knowledge with added information.

The way you do this is to document everything, so that you have process and procedure documents that are at-hand when they’re needed. Document whenever you can, save what you create, make it available to the right people, and you’ll find you train remote staff in less time.

5. Avoid multitasking.

Multitasking is a way to do several tasks badly at once. It might feel productive to try to do two tasks at the same time, or switch between two tasks in quick succession. But https://www.apa.org/research/action/multitask. We’re not made to do two things at once. Many psychological studies have showed that the brain doesn’t work this way and actually slows down task completion.

So when your staff is learning, make sure they’re learning. Discourage texting, phone calls, discussions, and working on completing training while doing other jobs. It will speed everything up.

6. Answer questions ahead of time.

Create the best condition for your learners by predicting the questions they might ask and answer them ahead of time. That way, neither of you need to waste time asking and answering obvious questions. For example:

  • Send a supplies list in advance, such as headphones, notebook, computer
  • How much time they can expect to spend on a course
  • Access information, including login, password, and whitelisting to avoid spam
  • Requirements for their job that you know happen on a regular basis

Add these items along with any others to a notebook or a document that you circulate every single time you instruct your team to complete a training. Also encourage learners to ask questions whenever they have them so you can add to your document.

7. Upskill rather than train from scratch.

Upskilling means to train your workers at a higher level and with updated skills to meet best practices, guidelines, and requirements. Upskilling isn’t training from scratch. It’s the practice of training often to keep up with protocols. Upskilling can also be quicker than training with a brand new course. You’re not reteaching, you’re customizing training so it meets new skills quickly.

8. Set expectations that training does take time.

Online training can be a time-saver in many ways, but it does take time. Factor in such issues as traveling, staying in a hotel, or waiting to check in at an event means that remote learning lets you train staff in less time. However, learners still need to sit in front of the course and complete it. Online training isn’t easier and it’s not a breeze. So make sure your learners know what to expect by telling them they should take training seriously and put the appropriate amount of time into learning.

Sometimes, just knowing how long something will take makes it go by that much quicker.

Program manager researching funding resources

27 Funding Resources for Healthcare Projects

Getting funding to kick off a healthcare program can be one of the biggest challenges. Another common challenge is finding a way to secure long-term funding resources to make the program sustainable. And sometimes, allocating the resources obtained is a challenge in itself.

The irony is that healthcare initiatives aim to reduce overall healthcare spending. And they do so while improving outcomes. But the reality is securing funding resources is hard. The competition for grants, staffing cuts, and declining spending make it tough for programs to work.

Finding funding isn’t always straightforward, so it can pay to think crooked. Think creatively about funding, because it really is out there. Here are some of the best tips that program leaders from states around the US shared and brainstormed.

Funding Resources for Healthcare Projects

Types of Funding Categories

Before starting on a grant-seeking expedition, it pays to understand the terminology around different kinds of funding. Spend some time with a glossary. This could help you structure projects that fit in areas you might not have considered. For example:

  • seed funding
  • place-based funding
  • capacity-building
  • supporting the non-profit sector

General Funding Sources

Agency for Healthcare Research and Quality (AHRQ) Funding Announcements

AHRQ publishes regular grant announcements via email. These grants focus on “supporting research to improve the quality, effectiveness, accessibility, and cost-effectiveness of health care.”

Applying for Grants to Support Rural Health Projects, Rural Health Information Hub

RHIhub is a font of helpful information. This guide is an A to Z on getting funding. It’s targeted at rural health projects, but applicable widely. It has resources, helpful organizations, opportunities, and models.

Candid Newsletters

Candid, a merger of the Foundation Center and GuideStar, publishes helpful newsletters focused on fundraising, boards, best practices, and more. The Candid Newsletters, including the Funding Watches, are monthly newsletters summarizing news in subject-based philanthropy, links to resources, funding opportunities for individuals and organizations, and job listings. There are also a selection of regional newsletters and the useful RFP Bulletin.

Council on Foundations

The Council on Foundations is a philanthropic network and nonprofit leadership association of grantmaking foundations and corporations. You can scan through members to find out who is giving grants on the Council on Foundations website. The membership directory is for members only. But the website is still full of references and keywords that can help in your search.

Grantmakers in Health

Grantmakers in Health is a networking group for funders that reveals trends and directions in grantmaking. The site provides announcements of grant funding, such as “The Well Being Trust, a national foundation dedicated to advancing the mental, social, and spiritual health of the nation, recently announced new grant funding for twenty-six initiatives as part of their California Mental Health and Wellness Initiative.”

NIH Grants & Funding

NIH offers funding resources for many types of grants, contracts, and even programs that help repay loans for researchers. Learn about these programs, as well as about NIH’s budget process, grant funding strategies, and policies, and more. Many AHRQ opportunities appear under NIH.

NNLM offers funding resources for projects that improve access to health information, increase engagement with research and data, and expand professional knowledge. They also support outreach projects aimed to promote awareness and the use of NLM resources in local communities. It includes many funding opportunities you might not think of, such as grants for holding training in libraries.

National Network of Libraries of Medicine

The National Network of Libraries of Medicine (NNLM) is a collaboration of members with the shared goal of advancing medicine and improving public health by giving health professionals access to biomedical information and improving individuals’ access to information to enable them to make informed decisions about their health. It’s comprised of academic health sciences libraries, hospital, pharmaceutical, and other special biomedical libraries, public libraries, information centers, and community-based organizations.

COVID-19 Grants and Funding

The coronavirus is creating some funding opportunities meant to offset the disruption caused by the virus. According to an article by Moss Adams, “Large sums have been designated for health care industry purposes. The federal agencies will award the funds directly to health care providers as well as to states or state agencies, which will then pass the funds to hospitals and provider recipients.”

Some funding opportunities include FEMA public assistance awards, Community Health Center (FQHC) Grants, telehealth grants, and a helpful grant Distance Learning and Telemedicine Grants from the Department of Agriculture Utilities Programs useful for any organization trying out online training for the first time.

Coronavirus (COVID-19) Grant Opportunities and Guidance, HHS.gov

The Health and Human Services page contains general information on grants related to COVID-19. Look specifically at the section labeled “Coronavirus Grants Information from across HHS” for direct links to several other agencies.

Private Donors

Many agencies make a habit of looking at the general funding sources listed above. But they ignore many private sources of funding that are less well-publicized. Some examples are:

Unexpected Departments and Sectors

Think outside of public health for funding other than or connected to health, like science, transportation, or other areas dedicated to social determinants of health. Note to examine your buzzwords, neutralize them, and learn the buzzwords in other sectors.

Some ideas:

  • Department of Transportation and Highway Safety, which wants to use community health workers to promote the use of car seats.
  • Reproductive Health provides funding to boost maternal health programs.
  • Partnering with doula organizations for post-partum maternal health?
  • Departments of Housing, e.g., Healthy Homes, Housing Trust Fund
  • CitizenScience, which works largely in technology and environments but also in population health (Smoke Sense is a project that aims to understand the extent to which exposure to wildland fire smoke affects health and productivity, as well as inform health risk communication strategies that protect public health during smoke days. SONYC is a smart cities initiative focused on developing a cyber-physical system (CPS) for the monitoring, analysis, and mitigation of urban noise pollution. GoViral is a free and real-time online Cold & Flu surveillance system administered by researchers at New York University. Participants will get a Do-It-Yourself flu saliva collection system that they can keep and use at home if they are feeling sick.)
  • Keep looking for federal, but also state and community funding sources.

Partners

Partners can help share the load and also open up possibilities for new grants. Some examples:

  • Indian Health grant for diabetes
  • Good Health and Wellness (Indian) – careful of duplicating efforts
  • CHRs
  • EMS (guiding CHWs to getting certified in CPR and First Aid)
  • Gaming Commissions often need to spend their money on communities

Strategy Idea: Mixing Funding Streams

Lastly, think about strategy when looking for funding resources. Remember that funding seeds funding. Funders look at successful programs that have already received money as potential sources for additional funding. They want their investment to succeed.

Sometimes you can increase funding if you tell one funder that you’ve received funding from another. They can provide a matching grant for the same cause.

Disclaimer: This article is a basic resource and is not comprehensive. We’ll continue to update it to add more information as funding opportunities become available or change.