Fast tool for show and tell

Trying to describe what a web design will look like or what we're about to change with a layout is a challenge over the phone, especially with the limits of technical jargon. The best way to communicate tricky changes is to show them.

I know there are a million collaboration tools like WebEx and Genesys out there (heck, we even set people up with Unyte for webinars), but for a quick show-and-tell, I love Twiddla.

Gmail offers AIM Integration

In the midst of AIM, Skype, Gmail Chat and heaven knows how many more competing instant messaging tools there are, Google's making moves to create one less program to keep track of. The company just released a feature that lets you chat with people using AIM from within Gmail. It's fully integrated with the Gmail Chat feature, so there's nothing to install. Click the triangle next to Set Status Here link, and choose Sign into AIM.

3 Antidotes to Human Stupidity

It's not a question of if it will happen, but when. For me, I lost all my data about two weeks ago when my hard drive melted down. I very nearly lost it all, and had to rebuild quite a bit of data. Thankfully, I have a network of little safety devices that cover up my natural human stupidity. Here are three friendly tools within the grasp of any small business or nonprofit, which will help avert disaster:

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