Learn To Listen, Get Great Ideas

QuickBooks just did something smart. They asked us what we thought of their QuickBooks Online Plus service in a survey. Since we're a bunch of technologists who think deeply about how to make processes smoother, we told them, in detail.

Asking wasn't the smartest part about what they did, though. Following up was. One of their software developers scheduled a phone call with us, and we all got on the phone for 20 minutes - their tech team and ours - and hashed out some really good ideas for making the service better.

Save Your Sanity AND Get the Logo You Love (Yes, You Can!)

Maybe your logo started with a clever idea you once loved, but now seems … well … hokey. Or it was something that no one on your Logo Procurement Committee absolutely hated. Or (this is the most likely scenario) you were over-rushed, understaffed, underfunded and that piece of clip art worked just fine, but now you’re still using what was meant to be a placeholder.

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