Here’s a secret: I don't always feel as friendly, knowledgeable and responsive as I sound when it comes to tech support e-mails. I just have a little tool that helps me out: Microsoft Office 2007 Quick Parts.
[This is the third in a series about e-mail. Read earlier posts under the category e-mail.]
Emoticons, short for "emotion icons," and also known as smileys, are punctuation combinations that can help soften an informal message. Here are some frequently used emoticons and their definitions. Use them in moderation; too many can make your messages look too doodled-on.
; )wink, jest
: pgiving the raspberries, poking out tongue
[This is the second in a series about e-mail. Read earlier posts under the category e-mail.]
It seems e-mail overload is inevitable as long as people reach for the sometimes sinister "cc" field. By including everyone in your address book, or even a handful of people who you might like to include in a discussion, you can create an overwhelming influx of mail. The cc field also has political issues. Some employees will include a higher up simply to make the main recipient look bad.
E-mail has seemingly boundless attributes and has shaped the face of modern correspondence, but it can create unequaled debacles. In the right hands, e-mail is a speedy and effective way to pass news and keep in touch. But careless fingers can send sensitive material into the wrong in-box, clog up disk drive space and spoil relationships.
Sending text-based e-mails is easy, but making them fancy with colors, background, tables or other HTML tricks is another story altogether. Not all e-mail programs will accept all HTML-generated messages.
Some of our clients sidestep some requirements by subscribing to services that do this for them by providing templates. While some of these can help you create fancy e-mails, they're not perfect. Spam catchers often restrict messages that are sent from Constant Contact, for instance.
- Put your first video on YouTube
- Create your first podcast
- Start your first blog
It's not a question of if it will happen, but when. For me, I lost all my data about two weeks ago when my hard drive melted down. I very nearly lost it all, and had to rebuild quite a bit of data. Thankfully, I have a network of little safety devices that cover up my natural human stupidity. Here are three friendly tools within the grasp of any small business or nonprofit, which will help avert disaster: