Sneak Peek at Our Course Diabetes and Prediabetes

Diabetes affects more people today than ever before. In the US, 29.1 million people have diabetes, and that number is on the rise — up four million from 2010. Alarmingly, more than 8 million of those people are untreated. They may not even know they have the disease.

Community members might generally know they need help controlling their disease, but they lack the knowledge and motivation to make it happen.

We want to make that easier and more accessible with our course Diabetes and Prediabetes, recently revamped. This online course is a way to empower people to make it easier to change behaviors among those with, or at risk of developing, diabetes. It’s being used by schools, neighborhoods, and workplaces.

Check out the Diabetes and Prediabetes course overview to see more about the topics covered, and look at the sneak peek below.

Diabetes from Talance on Vimeo.

If you’d like to know more or are interested in a deeper look, please let us know! Contact me to set something up. Happy viewing!

What You Can Learn from Susan G. Komen’s Online Patient Navigator Training Program

Timing is everything when it comes to breast cancer. Early screening and detection can save a life, and dealing with a diagnosis requires knowing what to expect and when. Susan G. Komen knows all this, and they also know that patient navigator training for breast cancer is the key to improving outcomes in detection and treatment.

The challenge is making sure those navigators have access to the right training to improve the quality of care among patients in underserved communities.

“Many [patient navigators] lack specific training in breast health and/or cancer and/or navigation itself,” says Julie McMahon, director of mission at the Susan G. Komen affiliate in Columbus, Ohio

The patient navigator online training program at Ohio’s Susan G. Komen Columbus improves the quality of care for women receiving abnormal screening results with 100 percent satisfaction for participants. The organization’s ultimate goal is to reduce the number of women who fail to follow up on treatment and improve outcomes.

McMahon's program launched an elearning program to improve skills among patient navigators around the state. You can read more details in the case study, but here are three top takeaways you can apply to your own program right now:

1. Balance independence and collaboration.

The people who signed up for Komen’s program distributed all around the state—and Ohio is a big one, with remote pockets. It ranges from urban areas like Cincinnati to remote Appalachian counties.

Bringing everyone together for three months for training is a realistic impossibility, so the solution was to offer courses online, and then supplement learning with plenty of opportunities for collaboration. So, while people worked independently most of the time, they came together for key events, namely:

  • “Meeting” each other during a live kickoff webinar
  • Talking about weekly assignments in discussion forums
  • Concluding the training program with a live conference call featuring case presentations

This mix allowed patient navigators the flexibility to work when it suited them (at work, at home, during breaks from seeing patients). It also gave them opportunities to ask each other questions, check in with the expert facilitator and create a collaborative learning environment.

2. Let people learn from each other.

Collaboration was an important part of the training program, because it opened up the doors for peer-based learning. Participants in the program had a wide range of experience: some were brand new at their jobs with little experience, and others were veteran nurses who had years of on-the-job experience. Many of them had personally faced breast cancer challenges and were driven to help others who find themselves in similar situations.

Creating opportunities for participants to talk to each other on calls and write to each other in forums let them share experiences and build off the basic skills that were in the course.

This is where many self-guided learning programs—those where participants click through screen after screen—fail. If everyone is working independently all of the time, they never learn tips and tricks that their coworkers have discovered. This collaboration is particularly useful in jobs like patient navigation, where community partners and resources are so valuable to clients and patients.

3. Find the right topics for the job.

The evaluations that came out of Komen Columbus’s program had extremely high ratings. People said they were 95 percent satisfied with the program and they found that 100 percent of what they learned was relevant to their job.

The moral? If you want training that sticks, make darn sure it’s relevant. It makes for happier participants who can immediately take what they learn and  apply it to their job.

In this case, the program covered these training modules:

  • How to learn online and introduction webinar
  • Organizational and documentation skills
  • Disparities and social determinants of health
  • Assessment skills
  • Breast Continuum of Care (from intro and diagnosis methods to treatment and survivorship)
  • Navigating Health Insurance
  • Service Coordination
  • Breast Cancer Genetics and Genomics
  • Health Coaching and Motivational Interviewing
  • Resources, wrap-up and case presentation

Follow these smart practices to any program you have, and you have a much higher chance of making it a success.

Want to learn more? Read about how their online training program was created.

You Spoke, We Listened: What You Want To Learn

Whether it’s hearing about outstanding programs that build healthy communities or free toolkits and downloads, it’s clear you have an appetite for improvement.

Thanks to all of you who participated in our survey, telling us what kinds of information you’d like to learn in the coming weeks, months and years. We’re thrilled with the feedback and suggestions that help identify the most pressing challenges you face, so we can create resources to help you learn and improve.

A big takeaway from the experience is that you all want more inspiration and resources that will help you build healthy communities—whether it’s for a team of community health workers going door to door or pushing for policy change in neighborhoods or encouraging healthy living in workplaces.

We’ll be responding to your suggestions in future articles (remember, suggestions are always welcome!) but in the meantime, we found a few all-star articles that correspond to your top responses in the poll. Read on to find out what these are and pick up tips you might have missed in the past.

Important Notice!

Part of addressing your needs is expanding both what we write about and what we do. So the next blog article you read from us will be at our parent site, Talance, Inc. We’ll be opening our focus to include tips for building healthy communities everywhere: neighborhoods, health centers, schools, workplaces. You can look forward to more tips, resources and downloads, and also events and educational opportunities.

We hope you’re as excited as we are.

Top 4 Suggestions from the Poll

1. You want more free resources.

Resource For Navigating One Of The Most Overlooked Kinds Of Insurance

Tobacco Cessation Barriers Flashcards

10 Free Apps For Tobacco Cessation

Family Health History Initiative Starter Kit

2. You like to read about successful programs that use CHWs and the work individuals do.

Make The Case For CHWs: 7 Return On Investment Studies

Report On Washington State’s Popular CHW Training Program

Excellent Video That Explains Patient Navigators

Washington Helps Hundreds Of Community Health Workers Begin New Careers

How Susan G. Komen Is Speeding Up Breast Cancer Diagnosis and Treatment with Patient Navigtors

How One CHW Feeds Her Love Of Health Education

3. You need information on setting up and sustaining training programs.

E-learning Strategy in 6 Steps (this also falls under the “free stuff” category)

Why Should You Choose E-Learning For CHWs?

Hiring Skilled Facilitators Vs. Training Existing Staff

6 Ways To Market E-Learning

7 Supereffective Ways To Respond To Every Healthcare Learner

4. You like general topics about building healthy communities.

More Soldiers In The Battle Against Tobacco

We Can Leave Tobacco Behind

Food For Thought