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Hiring Skilled Facilitators Vs. Training Existing Staff

Hands climbing up a ladder

Organizations that are moving their online training program into an online space are faced with a difficult decision that will endure for the life of the program. Does it make sense to hire a new facilitator who is skilled in online work, or train an existing employee to do the work?

Pros of hiring from within

Both decisions have pros and cons, and ultimately organizations must make a decision based on their individual needs. However, there are some clear benefits and drawbacks.

One top pro is that you know your employees and what they do. You have a history with them that indicates how adept they are at change or if they have untapped skills that can be used. It can make the transition much smoother. Internal employees also know you and what you do. It takes less time for these kinds of hires to understand the details of your organization and your mission. An existing trainer also has in-depth knowledge of your material and audience.

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It Pays To Evaluate Professional Development

With the work it takes to implement a training program, it can be difficult to find time and resources to evaluate the effectiveness of it.

Many administrators view evaluation as time-consuming and costly, but they shouldn’t. In fact, by ignoring how well (or poorly) your training program is engaging participants and making a difference in their work, you could be wasting time and money.

Thomas Guskey writes specifically about evaluating professional development programs in his article “Does It Make a Difference? Evaluating Professional Development,” but his “Critical Levels of Professional Development Evaluation” apply to any program without the burden of cost and time.

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A Handy Guide To I.D. Training Needs

The solution to all performance problems is not always training. Sometimes it can be as simple as a workflow improvement or a job aid.

The flowchart “Is training really the answer?” from instruction expert Cathy Moore helps you decide if your organization needs a training program or might need a simpler resource. Moore has also created an 8-minute video that explains the flowchart in depth.

Flowchart Is Training Really the Answer

Is training the solution to your workplace problem? Contact us for a free consultation to discuss options.

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