10 Questions That Can Transform Your CHW Training Program

Build a program that works by asking these 10 questions from the beginning.

10 Questions To Improve Your CHW Program
An online platform for community health worker training can not only save your organization money over live training costs, but it can also increase worker engagement. Make sure before you move forward with a plan that you’re choosing the right format.

When you’re considering online training, the two chief delivery systems are a computer-based e-learning program on a learning management system (LMS) or a virtual meeting or seminar (aka webinar). The Community Health Worker Online Training Program is a hybrid program. It’s a mix of an e-learning program on an LMS and in-person training.

If you’re considering offering CHW training that includes an online element, this matrix might help you find the best tool for the job.

Ask yourself …


Online Course

Do you need to deliver a short, one-off training best suited for an hour or less presentation?



Do you need to track attendees as part of their job requirement and ask them measurable questions?



Would attendees benefit from interactive exercises?



Should attendees be able to submit assignments?



Do you need to know who attended?



Do you need to know what material attendees looked at?



Do the participants need time flexibility so they can learn when it works with their schedule?



Do other participants need to see you in real time?



Are you looking to do a presentation for free?



Would you like to use discussion groups, wikis or allow users to use a device?



Questions about the features of the hosted Community Health Worker Online Training Program? Sign up for a live demo.

New Online Course from CHWTraining.org Gives Community Health Workers Another Convenient, Affordable Option To Gain Core Skills

WOBURN, MA, August 7, 2013 – Community Health Workers (CHWs) now have another option to add to their training arsenal. CHWTraining.org, a leader in online training, is now offering a new course, Community Health Worker Core Skills, which begins Sept. 16 and is now open for registration. Cost is $699 for the 6-week course.

“We are very excited about this new course,” says Monique Cuvelier, president of CHWTraining.org. “Based on a curriculum developed by the Massachusetts Department of Public Health, and facilitated by Master Trainer Marilyn Gardner, the course covers organizational skills, documentation skills, health disparities, social determinants of health, assessment skills and service coordination skills.”

The course is designed to prepare individuals in community-oriented health and social service fields. It is an interactive, facilitated course that covers the essential knowledge CHWs need to offer community members healthcare options, build patient-physician relationships, provide patients with health education and counseling, and monitor the health and adherence to care of community members.

In addition to Community Health Worker Core Skills, CHWTraining.org offers two other courses for health workers: Navigating Health Insurance and Health Literacy: A Start. Read about the courses at chwtraining.org/course.

“The advantage of these courses is their accessibility,” says Cuvelier. “Cutting edge online interactive tools make it easy for community health workers to access them when and where it is convenient for them, at their own pace.”

That means participants can be learning while they are still working in the community and immediately applying what they learn.

“Participants are getting the same high-caliber instruction they would at a university distance learning program, conveniently and affordably,” says Cuvelier, making CHWTraining.org’s courses a great option in lean budgeting times.

CHWTraining.org is a subsidiary of Talance, Inc. an e-learning company founded in 2000 with a focus on training for health organizations. CHWTraining.org utilizes modern e-learning tools and a standardized curriculum that provides students an easy way to consume course materials and receive personalized feedback.
For more information or to register for the courses, please visit http://chwtraining.org/course.

About Talance, Inc: Talance, Inc., is a Boston-area e-learning company founded in 2000. It has offered courses and programs for some of the nation’s biggest health and human services organizations and has helped adult learners reach their career advancement and personal enrichment goals. Learn more at www.chwtraining.org.

CONTACT: Monique Cuvelier

Good to Great: 3 Reasons Why Training Helps CHWs

Insurance decisions, health literacy, patient education, access to care: there are so many reasons why community health workers (CHWs) are desperately needed in the healthcare system. Their role is likely to continue growing, given budget cuts in health services and rising healthcare costs. The key to building a staff of CHW that is as skilled and useful as possible is training.

As a leading online learning organization, CHWTraining.org is committed to making convenient and flexible online training available for community health workers. But how will your organization really benefit?

1.    Better Client Outcomes

A community health worker who has been trained to navigate the healthcare system and has basic organization and assessment skills will be better able to handle the needs of the patients in your community. Those patients’ needs can addressed more quickly and feel confident that they have an expert looking over them.

2.    More Efficient Office

A trained CHW can handle more patients quicker, which means your office becomes more efficient and valuable to the community. Those performance metrics can also be useful when you are justifying budgets or grants.

3.    Happier CHWs and Patients

A well-trained CHW will be more confident and less frustrated in their job because they know the right information to access, the right questions to ask, the right agencies to explore. That means less staff attrition and better direction and access to care for patients. When both CHWs and patients feel positively about their experiences, that’s a win-win for your organization and the community.

By investing in training for CHWs, you are investing in your organization and your community. For more information about CHWTraining.org classes or to register for a course, please visit http://chwtraining.org/course.