Dynamic Medical Assistant Online Training at the Washington Association of Community and Migrant Health Centers


Project Description

Talance helped the Washington Association of Community and Migrant Health Centers by creating a custom learning platform to host the online Registered Medical Assistant Training Program and also to build the training in an online format.

  • Skills:

    • learning strategy
    • licensed curriculum
    • managed hosting
  • Client:

    Washington Association of Community and Migrant Health Centers (WACMHC)

the Washington Association of Community and Migrant Health Centers

The Registered Medical Assistant Training Program developed by the Washington Association of Community and Migrant Health Centers (WACMHC) provides an alternative route for qualified training within a changing healthcare delivery system. The intent is to provide education and training for occupations in the health care field that pay well and are expected to either experience labor shortages or be in high demand.

A Blended Online Apprenticeship Model

The goal of the program is to follow an apprenticeship model--a combination of on-the-job training and online skills instruction--to learn the practical and theoretical aspects of this highly-skilled health profession. The challenge is making it available to learners in a convenient format.The course ensures standardized knowledge and skills among medical assistants and ultimately to ensure quality care for community health center patients. The technical skills core curriculum meets the standards and guidelines established by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for medical assisting, with the addition of competencies collected via focus groups and gaps assessment with Washington state community health centers.

Talance helped by creating a custom learning platform to host the online learning program and also to build the training in an online format.

The result is a successful multi-year program that prepares individuals for clinical positions in community health center settings to support a culturally diverse workforce. It's a standards-aligned, 12-month professional development program, which continues to be hosted by Talance.