Clients

Washington Association of Community & Migrant Health Centers

We provide the Washington Association of Community & Migrant Health Centers with a platform to train their community health workers.

Washington State Dept. of Health

We provide Washington State Department of health with a platform to train their community health workers.

Nevada CHW Training

We provide Nevada Wellness with a platform to train their community health workers.

Susan G. Komen Columbus

We provide Susan G. Komen Columbus with a platform to train their community health workers.

Massachusetts Dept. of Public Health

We provide Massachusetts with a platform to train their community health workers.

Nebraska Dept. of Health and Human Services

Overview

Nebraska Health Navigation, from the Nebraska Department of Health and Human Services, trains healthcare workers to provide support and referrals to members of the community. Established in 2012, the cross-departmental system has served more than 200 people across the state.

Need

The Nebraska Department of Health and Human Services found it difficult to deliver traditional in-person training across an extensive and rural area. This meant some communities received no training, and there were no uniform standards. The program looked for a way to bring together remote populations to give them all the same skills to work with needy community members. Their aim was to reduce health disparities and increase access to preventative services.

Solution

Nebraska Health Navigation modernized its educational offerings with learning management system built and maintained by Talance, Inc. The solution provides access to training modules for participants, allows administrators to monitor performance, and enables the state to deliver the same basic health education to all participants. The platform allows them to add more courses whenever needed.

Benefits

Trained community health workers show a return on investment of more than 200 percent. All participants are delivered exactly the same training, and people from across the state now have access to courses. The training system delivers up-to-date information on knowledge-gain, which gives quick feedback on the program’s effectiveness.

Maine Primary Care Association

The Maine Primary Care Association partnered with the Maine Breast and Cervical Health Program in 2011 to stop preventable diseases before they begin. Through their Patient Navigation Program, funded by the CDC, they launched a blended training program to educate health workers, who help at-risk patients catch serious health problems, such as cancer and heart disease, through early detection.

In the beginning, they found that few people knew who these health workers were and what they did. An analysis determined that the solution was to train workers and their supervisors in job roles and also provide basic information about preventable diseases. The Maine Primary Care Association decided the best way to educate was to provide blended online training, which would be easy to distribute to workers in all areas of Maine—a large rural state with harsh weather.

Solution

The Maine Primary Care Association partnered with Talance to deliver a solution that met multiple demands: customize a hosted learning management system, provide instructional design, and provide technical support.

They wanted to be able to manage their own learning content so that they could amend or change materials without incurring additional cost. And they wanted an innovate platform that would be easy for learners to use and work on a variety of devices.

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