4 Reasons Your Training Should Have Closed Captions

The goal of any training course is to deliver information as clearly and succinctly as possible to everyone who is learning. Using closed captions in training is one of the quickest shortcuts to making material more understandable.

Captions vs. Subtitles

Some people use the terms “captions” and “subtitles” interchangeably. They’re similar, but not exactly the same. Subtitles are a text format of all the spoken language, sometimes in another language. Captions, sometimes called closed captions, describe all the audio information, including spoken language, sounds effects and music.

Both are important tools for helping anybody understand instructional content. This includes people who don’t hear well or if the training isn’t in their native language. Captions also help people increase focus in a noisy room and retain information better.

Closed captions

Captions Are Inclusive

Closed captioning online elearning is the right message for organizations that want to be inclusive of people with disabilities. Adding captions to training materials, specifically video materials, also meets Section 508 accessibility requirements.

Not having captions means that anyone who has a hearing impairment will have trouble understanding any spoken content in a training module. Employees or other people with such learning disabilities as dyslexia or ADD find captions helpful for helping focus on the training.

Captions Improve Focus and Engagement

In fact, anyone will find it easier to focus on training material with captions, whether or not they have a physical or learning disability. Studies show that people find it easier to understand new material if they can both hear the information and also read it.

Enabling captions makes people watch for longer and consequently focus for longer. A Facebook study revealed that captioned video ads increase video view time by an average of 12 percent. Other university studies show that students’ post-assessment scores improve when captions are enabled.

Some organizations offer their staff and volunteers many hours of training. No matter how compelling and necessary the information is, it can be difficult to keep paying attention. Anything that makes that training easier to complete and more engaging is a win for both employee and employer.

Captions Help Information Retention

Any trainer knows that presenting engaging information is the key to retaining that information. They key is to present that information in a visual and oral way.

“In many studies, experimental psychologists and educators have found that retention of information three days after a meeting or other event is six times greater when information is presented by visual and oral means than when the information is presented by the spoken word alone,” says a study from the U.S. Department of Labor.

Retention of information with visual aids

Images help for helping reinforce information, but sometimes they don’t fit the material. Captions, on the other hand, are always relevant.

Captions Remove Language Barriers

Learning anything in a non-native language can be a challenge. Many people who take courses in English but don’t speak it as a first language can misunderstand words or miss critical information. This can be even more difficult of a speaker has an unfamiliar accent.

Hearing the language while reading it can help eliminate some of those barriers. Reading and hearing terminology makes it easier to follow and reinforces important information. This is helpful for any skill-building but also for increasing vocabulary around the subject matter.

Talance uses captions in all training materials. If you’d like to know more creating training with captions, contact one of our learning experts.

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