June 2010

Let everyone on your staff and board give feedback on your design, and apply everyone’s preferences. Put someone in charge who doesn’t care about the website. Replace pages or menu items with PDFs. Make your mission statement about six paragraphs long and put it front and center of the homepage. Hide the donation forms. It […]

[[{“type”:”media”,”view_mode”:”media_large”,”fid”:”732″,”attributes”:{“class”:”media-image”,”typeof”:”foaf:Image”,”style”:””,”width”:”500″,”height”:”375″,”alt”:”Zen Garden”}}]] Zen Garden by euart, on Flickr It’s 9 a.m., Monday morning. The phone is already ringing as you download the dozen or more e-mail messages that came in over the weekend. Someone pops their head into your office and tells you that the main printer has gone down and no one is there

Never one to turn down a free bagel, I sent away for a coupon from my friendly neighborhood bagel shop. They e-mailed it, as promised, but without any regard for the way most e-mail programs by default disable images. Because the entire thing is an image, I couldn’t tell what arrived in my in-box, and

If you don’t know who’s visiting your website, you can’t accurately guide them to the information they’re most likely looking for. That’s why before you begin planning a new website project, you should do a little demographics research. Your research into who’s using your site – the people who make up the segments of your

One of the first questions we ask during the kickoff of a new project is, “Who’s taking ownership of this project?” It’s incredible how many times that answer is, “Nobody.” Unless you plan to let your website turn into a ghost town, put somebody in charge. Appointing no one as the website manager will have

How many times have you sat down in a hairdresser’s chair and said, “Surprise me”? Not often, I’ll bet. All but the most adventurous (or foolhardy) have at least a minor plan when they have their hair cut. Now, why would you subject your website to the same risky random results? Any time you’re planning

The day I bought my mother a cell phone, she cried. Believe me, they weren’t tears of happiness. She looked at all those buttons and numbers and codes and had a little meltdown. We put the phone away and gave her a new cordless phone instead. My mom is 70, and while there are plenty

Honestly, who feels like delving into those voice mails and uncompleted projects this early in the week? Fill your cup of coffee and watch these five great little movies that will help polish your tech education. What Is Drupal? from help.asu.edu on Vimeo. Search Engine Optimization (SEO) basics for Non-Profit Organizations (NPO) from Firstgiving on