Posts Tagged ‘social media’

Share Button: a Quick Fix for More Website Traffic

Tuesday, December 8th, 2009

One of the best ways to get people to use your website is to ask them. As simple as that. Of course you can, and should, personally ask people to use your site. Tell them it’s there and ask for feedback. But there’s also a frequently overlooked widget that does the job for you.

A Share toolbar or button (see ours at the bottom of this blog entry) is adept at asking people to brag about you. You can plug it into your website, blog, or social networking page, and give people one-click access to share your best resources with their connections.

It’s a fast, cheap and easy way for you to boost traffic to your site.

Which is Better for Your Congregation: Facebook or Twitter?

Wednesday, November 25th, 2009

Undeniably, social tools like Twitter and Facebook can help your congregation. But which is better? Take two nanoseconds and give us some feedback on our poll. We’ll report our findings.


On Twitter? Make Sure People Are Listening

Tuesday, November 17th, 2009

Megaphone.

[Photo credit: Megaphone. by Mal Cubed, on Flickr]

Twitter messages (aka tweets) may be limited to 140 characters, but have an impact greater than your typical sentence. Follow these tips to make sure your efforts aren’t the equivalent of online mumbling. (Curious about what Talance is saying? Follow us @talance.)

Make sure people are listening.

Just because you’re tweeting doesn’t mean anybody knows about it. Make sure to tell them. Announce it in your bulletin. Mention it during meetings or services. Upload your contact lists to see who in your network is using Twitter. Take steps to make sure people know about your Twitter initiative.

Say something worth saying.

Even if everyone in the world is listening, they’ll tune out if you don’t say anything worthwhile. Plan what you’re going to say, and make sure it’s worth saying. This doesn’t mean you need a daily Twitter script, but it does mean you should think about what topics you’ll be covering. I keep a sticky note on my monitor that has a list of the topics I want to make sure to cover in Talance’s communications.

Repeat your tweets on your website.

Your website should be the central hub for all your communication. This means that any Twitter, Facebook, e-newsletter, etc., project you have should lead back to your site. Since you can keep deep stores of information on your site, this is your opportunity to point people there for more details. In terms of Twitter, this means showing your most recent tweets show up in a Twitter feed, and also providing a link back to your Twitter account on the homepage.

Repeat your tweets everywhere else.

Most social networking services, including Facebook, Delicious, LinkedIn, MySpace, Wordpress blogs, all have Twitter plug-ins, which allow your most recent tweets to show up on those services. Use them!

Energized?

Start bragging about your tweets by telling us about it in the comments box below.

Mix and Match Your Electronic Missives

Wednesday, September 16th, 2009

Too many of the non-profits and religious organizations that come to us think of their communications strategies as one-way streets that never intersect. While they may send messages through their website, Twitter account or Facebook Page, many never ask for feedback or take steps to build a conversation. Instead, they’re focused on one-way announcements of ticket sales or special initiatives.

Usually, those messages never intersect with a blended communications strategy. You may see that a church has a Facebook account – but only if you happen to come across it on Facebook.

The important thing to remember is that someone who might be really interested in what you do might not be a Facebook or Twitter user. So that means that if you put all your energy into Facebook or Twitter or any other singular thing, they’ll never find you. Spread it around.

Here are a few good examples of how to blend different communications initiative:

Detailed Twitter Background

Add a custom background on your Twitter page that has information on how to find your website or subscribe to your blog. Check out ours.

Double-Duty Tweets

Send messages on Twitter that point people to useful information on your website or blog. Rather than, “Did you know we have a blog?” try something compelling like a snippet from a recent blog post or initiative, “We’ve placed a bounty on Michael Vick. You read that right. Get details.”

Use Facebook Connect

This plug-in, which works with Drupal and Wordpress, in addition to other websites, lets members log onto your website using their Facebook login and share information in both places at once.

Reader Question: How Do I Add a Facebook Page to My Page’s Favorites?

Monday, August 24th, 2009

[Have a question you’d like answered? Use the comments form at the bottom of this page to submit it. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.]

One feature of a Facebook Page for organizations is a Favorites Pages block. This lets you bookmark other Pages that you like or somehow related to yours. It’s a great tool for cross-promoting and partnerships.

Facebook Favorites

Facebook is long on features but short on usability, so figuring out how to use this feature isn’t perfectly clear. But here’s how to do it:

  1. Go to the Facebook Page that you want to add to your Favorites.
  2. Look at the logo on the upper-left-hand side of the page, and directly below it locate the link that says “Add to My Page’s Favorites.”
  3. Click that, and it puts it in your Favorites box. Click it again to remove it from your Page’s Favorites.

Add to Favorites

If you administer more than one Page, you can choose which one to add it to.

Practice now by adding Talance’s Facebook Page to your Favorites.

5 Days to Social Media Smarts: Blogs

Monday, July 27th, 2009

Choice is something we think we want, but then when we get it, we feel overwhelmed and regret ever having asked for it. When it comes to social media, we are spoiled filthy rotten with choice. Talk about overwhelmed. Every day seems to bring a new networking tool, a new widget, a new piece of research. If you’ve put off learning about what social media can bring to your organization thus far, you’re likely to feel a solid understanding slip further away with each new day.

But learning about social media is not impossible, and you stand to gain so much by using social networking tools that it’s worth making an investment in at least understanding what they’re about.

Just to show you that you really can do it, we’re putting together a plan to get you from zero to “Oh, now I get it!” in five days. By Friday, you’ll have an understanding of the most useful social media services and the foundation for assembling your own social media plan.

Ideally, set aside an hour each day to dedicate to your one-week education. It doesn’t have to be 60 whole minutes at a time; feel free to break that up into four 15-minute chunks. You’ll probably find you know more than you thought you did and can breeze through our recommendations for the day.

Day 1: Blogs

Social media widgets may come and may go, but blogs are here to stay. They take dedication and work, but they offer the best payoff for your efforts.

Now take some time to browse through some blogs and think about how they’re structured. Don’t simply read the postings; page through them. Get your notebook out and jot down your thoughts on:

  • >> Anatomy of a blog, from pages to comments to RSS feeds. How are your blogs structured? Where do the links take you?
  • >> How is the blog published? Is it on a program like Wordpress or Blogger? How does it fit in with the publisher’s website?
  • >> Pay attention to the postings that have comments, and the ones that don’t. Do you see any patterns?
  • >> Note where the publisher is focusing their blog and to whom they’re writing, as all winning blogs have a tight focus and clear audience. Audiences need to know what they’re getting.

You may already have a list of your favorites, so use those as a starting point. If you need help finding some blogs, turn to Google’s Blog Search to look up topics you want to know more about.

When you’ve spent some time reading through these blogs, jot some notes on what you like and what you think works, because you can use these notes to structure your own.

Tomorrow: get ready to learn about Facebook.

[Read the other posts in our series 5 Days to Social Media Smarts.]

Make Your Website Promote Itself

Tuesday, June 30th, 2009

Building a website is only half the job – promoting it is the other half, and it never really ends. Luckily there are several things you can do to make your site promote itself, freeing you to do more relationship-building and hands-on promotion.

Here are some things you can add to the site to encourage people to visit and share what they find there.

Add a Tell a Friend feature

Sure, you can encourage people to tell their buddies about your site, but you might as well make it easy for them. Create a tell-a-friend feature that makes it simple for them to forward your site or a resource they found there to a multitude of readers at once.

Add a Link to Us page

Empower your visitors to create links to your site, replete with your site icon, on their site with a Link to Us page, available on every page. Provide the HTML coding they’ll need, and make sure it includes well-formed SEO links (including a full title, alt and anchor text). Put together a variety of text links, images of different sizes and everything someone would need to link back to you.

Maintain an engaging blog

The single best way to build engaging information on your website that attracts a following is to start a blog. I mean, you’re reading this right now, aren’t you? So give people a reason to keep coming back. Just make sure it’s tightly focused and worth reading.

Encourage people to follow your social media

Once you’ve got a blog, tell people how to follow it. The beauty of blogs are RSS feeds, which let people receive updates of articles as soon as they’re posted. (See how to get updates of this blog.) This is the same for Twitter updates, which is really a microblog, and any social networking accounts you have, like Facebook.

Present tools for sharing

If you have an article-rich site, give people tools for sharing your resources with their friends. Try some little buttons like this:

Share Toolbar

Ask people to spread the word

Remind people, again and again, to tell their friends about you. Sooner or later, they’ll act on your request.

Add a calendar

Show people you have stuff going on that’s worth tracking. Your calendar might have trainings, appearances, fund drives, special events – surely you’re doing something that people can react with.

You should never stop promoting your site once you’ve built it, but invest smartly in tools that do the heavy lifting for you. While you focus on other promotional activities, your investment can multiply.

Reader Question: Can you lock down updates on Twitter?

Friday, June 26th, 2009

[Have a question you’d like answered? Use the comments form at the bottom of this page to submit it. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.]

A blue lock for George

[Photo credit: A blue lock for George by Darwin Bell, on Flickr]

E-mail lets you send a message to one person or a list of people you select. A discussion board lets you post a message to a group of members (usually). Twitter, on the other hand, lets you post a message to anybody in the world who wants to read it.

This got a participant in our recent presentation Does Twitter Matter for Nonprofits? asking:

When you broadcast, can you broadcast only to people who are following you?

It’s a great question, and one that we’re frequently asked. The short answer is yes.

Twitter explains best with this passage (which I shortened a bit. You can read the whole explanation here):

When you sign up for Twitter, you have the option of keeping your account public (the default account setting) or protecting the account to keep your updates private. Public accounts are visible to everyone. Protected accounts aren’t. Only approved followers are able to see these profile pages.

To protect your profile:

  1. Log in to Twitter
  2. Click Settings
  3. Scroll down and check the box next to “Protect my Updates”
  4. SAVE your changes.

When you navigate to your home page after protecting your profile, you’ll see a notice reminding you that your profile is now protected.

If you have a public account and you protect it, all updates after the time of protection will be protected.

30 Ideas on How Congregations Can Use Twitter

Wednesday, June 10th, 2009

Congregations have been wild to know what Twitter can do for them, proven by the powerful turnout at two presentations I’ve given on the topic.

The uses are many, but here’s a quick run-down of what I’ve found in my work with churches and synagogues, divided into clergy members (rabbis, preachers), administrators and youth group leaders. Find more tips by following Talance on Twitter, and of course, send your own.

Clergy

  1. Inspirational thoughts – quotes from scripture or elsewhere
  2. Motivational thoughts – calls to action and service
  3. Be available to those who need you, when they need you
  4. Learn more about your congregants
  5. Reach out to people who aren’t able to attend your services
  6. Network with other clergy members
  7. Gather ideas for sermons
  8. Send prayer requests
  9. Identify needs for support in your community
  10. Get feedback on sermons and programs

Administrators

  1. Call for volunteers
  2. Notifications of schedule changes
  3. Event notifications
  4. Event follow-ups
  5. Promote newsletter
  6. Promote blog
  7. Promote website
  8. Find out about successful events at other churches or synagogues
  9. Organize events by communicating with volunteers and staff
  10. Poll members on success of programs and services

Youth Group Leaders

  1. Reach out to texting-addicted membership
  2. Drive people to your Facebook group or MySpace page
  3. Send reports to parents while on youth trips
  4. Send reminders to forgetful youth
  5. Make it easy for teens and kids to tell friends about events
  6. Tell kids about programs
  7. Send congratulations and kudos to members
  8. Make it easy for shy kids to communicate with the group
  9. Share camp stories and pictures
  10. Send birthday wishes

Why is your synagogue using Twitter?

Wednesday, May 27th, 2009

It’s happening ever so slowly, but more and more synagogues are beginning to experiment with Twitter. Check out who’s there now by going to http://twitter.com/synagogue. Churches and non-profits have cottoned on to Twitter a while ago (check out this recent article from Time magazine), but it’s been moving much slower and with more contention in the Jewish sphere.

Twitter, for those of you who haven’t yet decided to fiddle with it yet, is a utility that lets you send a 140-character message to your community of subscribers. It’s a bit like how Reuters news service delivers stories to newspapers around the country, but you’re the Reuters, and the newspapers around the country are anybody in the world who’s interested in what you have to say. If you want to see it in action, you can follow Talance at http://twitter.com/talance or @talance.

Like any social media tool, Twitter can be useful as long as you think carefully about how you’re going to use it and work it into your overall communication plan. You can find it’s useful for attracting volunteers or promoting events.

We’re wondering how many of you synagogues have thought about how you’re using Twitter, so we put together this poll. Take a few seconds (it’s super short) to answer why you’re using Twitter. We’ll post the results here when the poll is up.

If you’re NOT using Twitter, use the comments below to tell us why you’ve decided to give it a pass.