Friendly Web Tools Blog

Innovation is one of the first things on the chopping block during tough financial times. Understandable, especially if organizations are being asked to fund something that’s risky. But innovation has a partner up there with its neck also extended, which is marketing, I’m very sorry to note.

What many people don’t realize is that marketing is necessary for keeping your organization afloat, no matter what your organization is. John Jantsch of Duct Tape Marketing fame says, “Every business is a marketing business.” That goes the same for nonprofits, because you’re constantly trying to stay in front of the people who believe in your cause.

And what is a website if not one of the cheapest forms of marketing out there?

“The Internet is the cheapest and most successful form of marketing around,” says Micah Sachs, Director of Web Strategy at InterfaithFamily.com, who I interviewed for an article that will appear in an issue of The Forward next month. He’s been using bargain basement web marketing to great effect. Namely, he’s instituted a few changes in SEO (search engine optimization) and Google Adwords.

After InterfaithFamily gave itself a modest marketing makeover about a year ago, its traffic immediately increased 63 percent. It’s seen a steady increase, and Sachs said that up through June 2008, he never saw less than a 40 percent increase.

Here are a few of the easy steps he followed to boost his traffic:

1. Give each page a unique title
2. Create URLs that match the article titles
3. Add article keywords on web pages

At first, it required a significant time investment, and he company brought in an intern who spent about 40 hours per week for 10 weeks writing in descriptions, adding keywords and generally optimizing the site’s old articles.

“But now it’s part of our culture,” he says. “Any time we create anything new on the site, we don’t even think of something as additional work. We create keywords, create title tags. It’s just a part of what we do.”

Once your organization has figured out a system for creating these three main changes, an increase in web visibility should come naturally and simply.

“This is all stuff that’s simple and straightforward,” he says. “It’s amazing how many sites of major orgs aren’t search-engine optimized. It will cost them no money; they just have to ask their webmaster to make some changes.”

We just hosted a webinar with some friends of ours at Dinkum Interactive about search engine optimization. It was great and we’ve received a lot of positive feedback so far.

One of the biggest lessons we addressed during the presentation was the importance of looking beyond just the technology and just the marketing when it comes to coaxing people to find you on the Internet. It’s much more than having the right tools or writing the right copy. So-called search engine optimization is a full-on effort that ensures that you’re always promoting your company and making sure that people are always learning about you.

But there are a few things you can do to help coax search engines to move you up their web pages. One is clean URLs.

Every page on your website has its own address, or URL. Search engines, as do people, like to see these addresses when they make sense. So they’ll avoid cataloging those pages with such addresses as

http://www.talance.com/aspweb/ur123/do/results?firsttime=y&
set=search&referer=&edition=&sortResultsBy=TopicRelevance
=9644205E04CF9DBF1B850C0219204572_1188832070933&
urn=urn%3Abigchalk%3AUS%3BBCLib%3Bdocument%3B112707510

And prefer addresses that give a clear indication of the information on the page, such as:

http://www.talance.com/about-us

This can be done automatically if your CMS (content management system) has clean URLs installed. Then it will read the page’s title and make that the URL, rather than a mechanical string.
Try it out, and see if suddenly more people are able to find you online.

We’ve been invited by a client that serves synagogues to put together a series of quick-hit webinars based on common problems their constituency has with technology. We’re still not sure which will be the most welcomed by the community, so I wanted to open up to you for your vote. In exchange, we’ll host a presentation on the same topic for no charge. You can post your thoughts by clicking the comments link here or by contacting me directly.

Which would you rather learn?

• Put your first video on YouTube
• Create your first podcast
• Start your first blog
• Understand search engine optimization
• Create a Facebook group/cause
• Put photos on Flickr
• Understanding RSS
• Effective e-mailing

Thanks for your vote!

When going over the designs for his website, a client of mine said, “If we put our newsletter on our website, why do we need to e-mail it to people too?”

My answer: “Because they don’t know it’s there!”

It’s a very common question, and a common misconception. Just because you build a website doesn’t mean that anyone knows it’s there. And it’s not a guarantee they’ll come.

In fact, people are fickle. You have to beat them over the head to make them visit your site, and then you have to make it easy for them to read your site, navigate your site and anticipate what they’re looking for.

All this takes a lot of research into knowing your audience and working with a company that understands the way humans interact with technology, but here are a few tips and tools you can follow to help bring people to your site and help keep them there:

Learn SEO. Make sure you write the copy on your site to attract the most people and the most search engines with search engine optimization (SEO). We’re hosting a free online seminar on this topic on August 5, 2008, so sign up to learn how.

Send a Newsletter. If you didn’t have an electronic newsletter before, get one now. Publishing news regularly gives you a chance to connect with your audience and connect to them while they’re at their computer. That’s the best time for them to click through to your website. We build newsletters into our content management systems, but many independent companies provide powerful newsletter tools, such as Constant Contact.

Advertise Widely and Often. Advertise your site everywhere. On your invoices, business cards, sticky notes, voice mail recordings, newsletters - everywhere. Slap your URL on it. VistaPrint is one of many companies that provides cheap promotional materials that you can use for advertising.