Posts Tagged ‘nonprofit’

Best Firefox Add-ons for Nonprofits

Wednesday, May 28th, 2008

Visitors to the Talance website are split 50-50 between Internet Explorer users and Firefox users. I wonder how many of the Firefox users are really using the Web browser to their full potential.

The true benefit of Firefox is the add-on. An add-on is a feature or tool that you can download to work in conjunction with your Firefox web browser. Here’s a nice article from the Boston Globe about how Firefox works.

Here at Talance HQ, we have a million of these installed, but two that we like for nonprofits or any user are:

  • Effortless Good, which donates a bit of your Amazon purchases to needy causes
  • Adblock Plus to suppress annoying web ads
  • Since you’ve supressed annoying commercial ads, you might replace them with openhanded, which replaces standard Gmail ads with charitable ones
  • InFormEnter, which makes web forms easy to fill out

To find more, check out the always interesting and useful ResourceShelf blog has a list of the most useful add-ons to use with Firefox.

And Lifehacker is always running articles on useful Firefox extensions.

Let me know which ones you like best.

Free AdWords for Nonprofits

Wednesday, May 21st, 2008

Here’s another good reason for you nonprofits to set up your own websites: Google Grants. If you have 501(c)(3) status, you can apply to receive free AdWords advertising on Google – this is worth it! As cited on the Google site:

Google Grant recipients use their award of free AdWords advertising on Google.com to raise awareness and increase traffic. Three of our award recipients have achieved these results:

* Room to Read, which educates children in Vietnam, Nepal, India and Cambodia, attracted a sponsor who clicked on its AdWords ad. He has donated funds to support the education of 25 girls for the next 10 years.
* The US Fund for UNICEF’s e-commerce site, Shop UNICEF, has experienced a 43 percent increase in sales over the previous year.
* CoachArt, supporting children with life-threatening illnesses through art and athletics programs, has seen a 60 to 70 percent increase in volunteers.

Check out program details to see if you qualify. Google Grants recipients are selected every quarter, and they say you’ll know within six months whether or not you receive one.

Good luck!

What is a CMS, anyway?

Saturday, May 10th, 2008

If you’ve heard the words “Drupal” and “Joomla” but think they may be ancient tribes, have I got the online seminar for you. Since one of the most common questions I hear from a potential client is “What is a CMS, anyway?” we’ve put together a webinar to answer just this question.

Sign up on our website (for free), and you can learn:

  • What a CMS (content management system) is and what it does (hint: it’s a great way for you to manage your website)
  • Why it’s important for nonprofits
  • Advice on how to budget for a CMS project
  • And more!

Hope to connect with you May 20 at 2 p.m. Eastern.

http://www.talance.com/event-registration

Tips for Creating a Tech Dream Team

Friday, May 2nd, 2008

Which would be the smarter way to run a project:

  1. Leave all decisions-making power and creative control to a single person with a genius IQ, or
  2. Share decisions and idea-making among a team of interested people?

There may be some power-hungry geniuses who could effectively argue the first choice, but my money is on a shared responsibility. No matter how well I know something, I can’t honestly believe I’ll think of every angle, and that’s why it’s important to gather feedback.

Yet many organizations - very often nonprofits with limited staffs - will leave construction and maintenance of a website to a single person. What a mistake!

When we work through projects with clients, we encourage them to discuss ideas together before coming to us. They’re usually surprised at how much their ideas about the site differ. This is one of the key reasons why you should assemble a reliable tech team to guide your organization through the process. I believe this is doubly true if your nonprofit is a church or synagogue or otherwise serves a large community.

Why build a tech team?

  • It helps solicit feedback from your audience/congregation in an organized way
  • Helps draw out other’s talents to achieve organizational goals
  • It works!

When creating your tech team, make sure you have all areas of your organization represented, and make sure you know who’s in charge. Everyone has to have a voice, but it’s imperative for successful projects to have one person who can give the nod on development, and then have one person who can give the nod on an ongoing basis.

Once you’ve got your prospects for a tech team, run this checklist by yourself:

  • Does your tech team adequately represent everyone in your audience/congregation?
  • Is there a single person in charge who’s good at leadership?
  • Have you decided who’s in charge on an ongoing basis?

Now you’ve got your dream team, you can put them to work on discovering what should go into your site. Best place to start? A needs assessment.

The Lesser Evil: No Website, or Old Website

Tuesday, March 25th, 2008

My friend Aaron Spiegel from the Alban Institutes’s Center for Congregations dug up an interesting commentary on the sins of church websites, “10 Easy Ways to Keep Me from Visiting Your Church Because I Visited Your Website,” which he sites here.

The original post was written several years ago, and while some church websites have redeemed themselves, I’ve seen many, many synagogue sites that need serious overhauls. Same goes for any nonprofit.

The important thing to keep in mind is that people make judgments about your organization based on your website. Calendars are extremely useful tools, for instance, but I’d rather see no calendar at all than one that’s outdated by a year. Ignoring your site is worse than having no site at all.

Volunteers and Website Management

Friday, March 14th, 2008

Volunteers are a gift to a nonprofit website. The problem is, well, they’re volunteers. You’re counting on them to help out, but you’ve got respect their time and other limitations. A salary is a powerful incentive you can’t use with a volunteer.

It’s a chronic limitation for synagogue websites. The webmaster for a New York-based synagogue was talking about this with me the other day. She said, “One of the biggest challenges, of course, is that the site is managed on a fully volunteer basis and there is only so much time I can devote to it.”

We effectively face the same challenge with Talance’s company website – we squeeze in enhancements between other client projects. But knowing that anyone who comes to our website forms judgments on the quality of work we do based on what they see there, we also know it’s vitally important to keep performing upgrades.

My solution is to set up what equates to a project management checklist with a priority number next to each task and put it in a central location. Whenever a team member (including myself) has a bit of free time, we just pick something off the list and do it. It seems easier to attack in bite-sized bits, and things do eventually get done.

We have our own project management software we use, but you might look at Google Calendars and Docs & Spreadsheets for hosting a centrally accessible spreadsheet you can use for a tasklist. I think simpler is always better when it comes to tracking a project.

Politics 2.0.co.uk

Thursday, February 21st, 2008

[This article about how politicians in the UK are using the Web appears in the February issue of N-TEN.]

by Monique Cuvelier, Talance, Inc.

Back when everyone was saying Al Gore “invented the Internet,” no one rolled their eyes more than the Brits. Back then, the very notion of Internet-based technologies was enough to send British eyes into one-eighties, never mind the marriage of politics and social media. The idea of the Queen appearing on YouTube? Patently ridiculous.

What a change a few years can bring, because there she is, on YouTube’s Royal Channel with her annual Christmas speech and video clips of Prince William flying a plane.
She’s not the only UK leader who has gone digital, as politicians are looking to social media tactics to gain more youthful support.

Our politicians are starting to investigate the possibilities of social media as a way of accessing younger audiences,” says Sara Waddington, managing editor of FUMSI, an online publication that tracks the information industry. “We have a general election coming up and a lot of middle England is dissatisfied with this government’s taxation stance, so it will need to look at ways of attracting new voters from different age ranges and groups.”

With the next general election looming in 2009, politicians are beginning to mirror their American counterparts in hopes of winning more votes. Until recently, the Brits didn’t need to be so cozy with social media. In the last three general elections, the UK population was voting — for Tony Blair. Oasis’s Noel Gallagher was New Labour’s wingman and famously visited Blair at 10 Downing Street for celebratory drinks. Blair was hip, young Britons felt empowered, and the War on Terror yet hadn’t begun.

Now Blair is gone, the War on Terror is dragging on, and many young voters especially feel jilted by campaign promises that never materialized. So, they’re not voting.
British politicians are flirting with social media to see if they can win them back.

To wit:
* The Conservatives launched webcameron, their glassy Web 2.0 home where readers can view leader David Cameron’s blog or read guest bloggings by the likes of John McCain.
* Left-wing Liberal Democrats launched Flock Together, inspired by how Howard Dean tapped MeetUp.com to gain grassroots support for campaign planning and local meetings. Those who need a constant jolt can use the site’s Twitter page.
* Before he stepped down, Tony Blair hired Zack Exley, John Kerry’s presidential campaign director, who directed Internet operations for the Labour party. He is largely credited with helping Blair with his third consecutive victory.

But it doesn’t go much beyond flirting. The social media relationship hasn’t quite developed into the deep embrace American politicos have. The Queen, for instance, mistakenly referred to “OneTube.” While Barack Obama’s chaotic MySpace page boasts 281,141 friends, the only “Gordon Brown” profile on MySpace has four friends and a lack of proper punctuation.

UK politicians may be slower than their American counterparts to adopt social media, but as one recent study from the UK communications regulatory body Ofcom indicates, they’ll catch up. The UK has higher usage of Facebook and MySpace than the rest of Europe, with one in four UK adults tapping into social networks 23 times a month. Those are numbers that are hard to ignore, no matter what side of the Pond you’re on.

Monique Cuvelier is CEO of Talance, Inc., a company that helps nonprofits - in the US and abroad - understand better how to use technology through online courses and websites. She has been writing for UK-based publications since 1996. Learn more at www.talance.com.

Best in Social Networks in 2007: Us!

Wednesday, December 19th, 2007

I’m very pleased to report that NTEN cited my article “How Nonprofits Can Be LinkedIn” as one of the best articles they ran in 2007. Santa came early!

Read the whole article on this blog or on NTEN.

(Also, if you happen to be an NTEN member, Talance has a partnership that lets you save on online training.)

Handy CI Tools for Nonprofits and Small Companies

Wednesday, November 28th, 2007

At the Special Libraries Association conference in Denver, CO, last June, I heard the term “competitive intelligence” uttered more than “Who’s giving away the free cookies?”

CI, as it’s called, is not exactly in James Bond’s arena, but even he would agree it’s helpful to know what the competition is up to. It’s an imprecise practice that consists of Internet research, networking at events and even eavesdropping in elevators to see what you can learn about similar organizations.

It makes sense for small businesses, because they’ve got to move quickly, and when you’re working with a small pool of people, fresh ideas that work in your market are at a premium.

Nonprofits should look to CI too, because as much as many hate to admit it, others are competing for that grant too, and it helps to know how you stand a better chance of winning it. Plus, you might find useful resources for volunteers or new funding resources.

The Web is the small shop’s best friend for CI, and here are a few tools that will help you keep track of what the competition is up to:

Google Alerts
http://www.google.com/alerts
How on earth did I manage before Google Alerts? Plug in any phrase you might research on the Web (say, “micro-philanthropy” or your competitor’s name), and Google will do an automatic search and deliver results directly to you. It’s free, to boot.

GuideStar.org
http://www.guidestar.org/
Most of the big nonprofits are listed in GuideStar, and trolling through their profiles will give you a good indication of their finances and new initiatives. A special tip is to look at their downloadable tax forms to see who’s on the board of directors and how much they brought in last year.

Alexa
http://www.alexa.com/
This is a free tool for evaluating the traffic performance of competitor websites. Its traffic estimates aren’t 100% accurate, but it’s still handy for helping to compare sites. It’s also a good indication of if a site is becoming more or less popular.

Zotero
https://addons.mozilla.org/en-US/firefox/addon/3504
Zotero is a Firefox plug-in that lets you create local snapshots of websites on your local computer. Even if a website changes, you can build up a little history of their earlier iterations, so you can track their evolution. It’s also useful for easily collecting reference sources.

3 Antidotes to Human Stupidity

Tuesday, November 20th, 2007

It’s not a question of if it will happen, but when. For me, I lost all my data about two weeks ago when my hard drive melted down. I very nearly lost it all, and had to rebuild quite a bit of data. Thankfully, I have a network of little safety devices that cover up my natural human stupidity. Here are three friendly tools within the grasp of any small business or nonprofit, which will help avert disaster:

  1. Mozy (http://mozy.com/). Fast and easy automatic online backup. There’s a limited free plan for individuals (great for e-mail), a cheap $5 plan for piles of space.
  2. Red Drive (http://www.jscape.com/reddrive/index.html). Directly access your Web files through Red Drive. It lets you bypass confusing FTP programs and let you treat an off-site storage place like any old drive.
  3. Any freemail account (such as Gmail or Yahoo! Mail). Automatically cc your free webmail account on any outgoing message, and you’ll have a low-tech duplicate backup.

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