[Have a question you’d like answered? Use the comments form at the bottom of this page to submit it. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.]

[Photo credit: A blue lock for George by Darwin Bell, on Flickr]

E-mail lets you send a message to one person or a list of people you select. A discussion board lets you post a message to a group of members (usually). Twitter, on the other hand, lets you post a message to anybody in the world who wants to read it.

This got a participant in our recent presentation Does Twitter Matter for Nonprofits? asking:

When you broadcast, can you broadcast only to people who are following you?

It’s a great question, and one that we’re frequently asked. The short answer is yes.

Twitter explains best with this passage (which I shortened a bit. You can read the whole explanation here):

When you sign up for Twitter, you have the option of keeping your account public (the default account setting) or protecting the account to keep your updates private. Public accounts are visible to everyone. Protected accounts aren’t. Only approved followers are able to see these profile pages.

To protect your profile:

1. Log in to Twitter
2. Click Settings
3. Scroll down and check the box next to “Protect my Updates”
4. SAVE your changes.

When you navigate to your home page after protecting your profile, you’ll see a notice reminding you that your profile is now protected.

If you have a public account and you protect it, all updates after the time of protection will be protected.

You also may enjoy the following related articles:

• 30 Ideas on How Congregations Can Use Twitter
• Reader Question: How Do People Find Me on Twitter?
• FWTB Word Watch: Tweetup

Congregations have been wild to know what Twitter can do for them, proven by the powerful turnout at two presentations I’ve given on the topic.

The uses are many, but here’s a quick run-down of what I’ve found in my work with churches and synagogues, divided into clergy members (rabbis, preachers), administrators and youth group leaders. Find more tips by following Talance on Twitter, and of course, send your own.

Clergy

1. Inspirational thoughts – quotes from scripture or elsewhere
2. Motivational thoughts – calls to action and service
3. Be available to those who need you, when they need you
4. Learn more about your congregants
5. Reach out to people who aren’t able to attend your services
6. Network with other clergy members
7. Gather ideas for sermons
8. Send prayer requests
9. Identify needs for support in your community
10. Get feedback on sermons and programs

Administrators

1. Call for volunteers
2. Notifications of schedule changes
3. Event notifications
4. Event follow-ups
5. Promote newsletter
6. Promote blog
7. Promote website
8. Find out about successful events at other churches or synagogues
9. Organize events by communicating with volunteers and staff
10. Poll members on success of programs and services

Youth Group Leaders

1. Reach out to texting-addicted membership
2. Drive people to your Facebook group or MySpace page
3. Send reports to parents while on youth trips
4. Send reminders to forgetful youth
5. Make it easy for teens and kids to tell friends about events
6. Tell kids about programs
7. Send congratulations and kudos to members
8. Make it easy for shy kids to communicate with the group
9. Share camp stories and pictures
10. Send birthday wishes

Come to the 2009 Massachusetts Conference on Service and Volunteering from the Mass Service Alliance June 4 in Marlborough, MA, and you can hear Monique Cuvelier of Talance, Inc., present on how to use YouTube in your volunteering programs. You’ll see some examples of organizations that are doing it well, and how volunteers can help spread awareness.

It’s the special session on social media at the end of the conference. We’ll also be doing a drawing for a $300 Talance gift certificate, which you can use for web development or web strategy consulting, and a copy of Jill Friedman Fixler’s excellent book Boomer Volunteer Engagement: Collaborate Today, Thrive Tomorrow, published by Volunteer Match.

Plus you can pick up a free – yes, free! – copy of our 2009 Massachusetts Non-Profit Social Media Report at our table in the poster session.

Hope to see you there!

[Welcome to the Talance Friendly E-mail Newsletter. This is text of the issue our e-mail subscribers just received. Sign up on the lower right-hand side of the Talance homepage.]

Hi, Friends!

If a picture is worth a thousand words, how many words is a video worth? And how much is that video worth if it travels virally, propelled by someone other than you, and saves you effort and boosts awareness of your organization?

In short, a lot.

Many of you have figured that out already. You turn to YouTube to learn about other organizations, for tutorials and movies from your friends and colleagues. And you’ve seen that free and wide-reaching video-sharing sites not only let you tell a story through moving pictures, but they open up the conversation to your fans. This means they can sing your praises for you, and you have a chance to build a stronger relationship with them.

We’re so excited to be presenting on just this topic at Massachusetts Service Alliance’s 2009 Conference on Service and Volunteering on June 4 in Marlborough, Mass. Learn more and register here: http://www.mass-service.org/

Our own Monique Cuvelier will be presenting the closing session, Using YouTube in Volunteer Programs. We hope you can come and learn a bit about engaging volunteers through video and share some of your stories. We’ll also be holding a drawing for a $300 Talance gift certificate and a copy of Jill Friedman-Fixler’s book Boomer Volunteer Engagement: Collaborate Today, Thrive Tomorrow.

If you can’t make it, but you’re on Twitter, you can follow the discussion at #MCVS.

Remember that Talance is offering a 30-minute free webinar on Does Twitter Matter for Non-Profits?, Tuesday, June 23, 2009 from 2-2:30pm Eastern. Learn how you can make sense of this madly growing tool and how it applies to you.

»Register for this free webinar now!

Have a technology question? Ask it, and we’ll answer! We answer a reader question in the blog every week for the benefit of everybody. We’ll review your question before posting (don’t be shy about asking - no question is stupid!) and get back to you with a response.

»Ask a Tech Question

The most popular recent posts on Talance Friendly Web Tools Blog. Make sure you’re reading http://talance.com/blog and sign up for the news feed.

Reader Question: How Do People Find Me on Twitter?
Description of a few ways people might be finding you on Twitter.

Do Your Own Social Media Survey
The best way to figure out what social media to invest in is to ask the people you’re trying to reach.

Spring Clean Your Website
How to tidy up the messiness that worked its way into your website over the winter.

Who Uses YouTube
Everybody knows it’s full of 15-year-olds lip-synching to pop songs. Right? Wrong.

Why is your synagogue using Twitter?
It’s happening ever so slowly, but more and more synagogues are beginning to experiment with Twitter. Why are you?

Make a Better Website with a User Survey
Set up a questionnaire survey to find out what your audience thinks is most important.

Every Door on Your Website Is an Entryway
One of the mistakes people often make is assuming visitors come to a website only through the homepage.

Working Your Out-of-Office Reply While You’re Away
Get a little fancy with this message and do a bit of promotion while you’re at it.

Need Some Help?

Talance has helped clients launch scores of projects, ranging from websites to online newsletters to CRM projects. Please click here to schedule a time to talk about your next project or to request a proposal.

Find Us Fast

Read About Talance

Receive the newsletter. Subscribe Now!

Join Talance on Facebook.

Follow us on Twitter.

Send to a friend. Don’t keep this good stuff all to yourself. Click that Forward button.

As social networks spread and become more intricately woven, words like “meme” (rhymes with “dream”) are used frequently, in particular “Internet meme.”

Internet meme, n. an idea or catchphrase that spreads quickly from person to person online.

Examples of Internet memes are LOLcats or Twitter hashtags like #charitytuesday. Wired magazine features Meme Alerts, have a look at some of the ones they’ve discovered.

Pepole make studies of memes. You can read more from this helpful article in Straight Dope and The Lifecycle of Memes.

It’s happening ever so slowly, but more and more synagogues are beginning to experiment with Twitter. Check out who’s there now by going to http://twitter.com/synagogue. Churches and non-profits have cottoned on to Twitter a while ago (check out this recent article from Time magazine), but it’s been moving much slower and with more contention in the Jewish sphere.

Twitter, for those of you who haven’t yet decided to fiddle with it yet, is a utility that lets you send a 140-character message to your community of subscribers. It’s a bit like how Reuters news service delivers stories to newspapers around the country, but you’re the Reuters, and the newspapers around the country are anybody in the world who’s interested in what you have to say. If you want to see it in action, you can follow Talance at http://twitter.com/talance or @talance.

Like any social media tool, Twitter can be useful as long as you think carefully about how you’re going to use it and work it into your overall communication plan. You can find it’s useful for attracting volunteers or promoting events.

We’re wondering how many of you synagogues have thought about how you’re using Twitter, so we put together this poll. Take a few seconds (it’s super short) to answer why you’re using Twitter. We’ll post the results here when the poll is up.

If you’re NOT using Twitter, use the comments below to tell us why you’ve decided to give it a pass.

[Our clients at Talance ask us web strategy and tech questions all the time. In the spirit of giving, we’ll be answering your reader questions here in the blog every week. Have a question you’d like answered? Use the comments form at the bottom of this page or click here. We’ll review your question before posting (don’t be shy about asking!) and get back to you with a response.]

John K. asks:

How are people finding me on Twitter? I keep getting messages that people are following me, but I don’t know how they found me.

First of all, John, congratulations on your burgeoning Twitter network! The fact that people are finding you proves your account is doing what it’s supposed to do: connect you to more people.

There are a few ways people might be finding you on Twitter, including these common methods:

Someone looked for you on Twitter. If you click Find People in the upper-right-hand corner of the screen, you can use a variety of methods to find people you know. The first option is a search, where someone could have searched for your username, first or last name.

Someone uploaded their address book to their Twitter account, and you were in it. If you allow it, Twitter will fetch your address book from Gmail, Yahoo!, AOL, Hotmail or MSN and perform a quick match between the people in the that address book and the people who have Twitter accounts.

Someone they know is following you, or vice versa. You can see a list of followers on any profile page on Twitter. So if you’re following your local dog club’s Twitter account, anybody who looks at the list of followers on the dog club’s page can find you, and follow you, from there.

Someone saw a post you made. Any time you send a post to Twitter, it’s marked with @ and your username, such as @talance. So if I made a comment on my dog club’s Twitter page, anyone can click the @talance next to my comment and follow me that way.

Send us your tech questions by using the comments form at the bottom of this page or click here. We’ll review your question before posting, and get back to you with a response. Oh, and you can follow Talance on Twitter too: @talance

Everybody knows YouTube is full of pimply 15-year-olds lip-synching to pop songs and babies who laugh funny. Right? Wrong.

Those people are all there, but there’s a different audience than you might think. Interestingly, the age breakdown is pretty even among all age groups. Surprisngly, the 55+ sector is a little bigger than the 18-and-unders, according to research from Nielson/NetRatings:

What this means is that YouTube is relevant to all kinds of people who are interested in non-profit causes, synagogues or churches. It certainly was relevant during the last election. Your people are probably already there. Are you?

[Welcome to the Talance Friendly E-mail Newsletter. This is text of the issue our e-mail subscribers just received. Sign up on the lower right-hand side of the Talance homepage.]

Hi, Friends!

The world, as they say, is atwitter about Twitter. It’s amazing, considering that last November, when we surveyed Massachusetts non-profits to see how they were using social media, no one even knew what a microblog was! Now everybody is Twittering.

That’s why we’re presenting the Talance community a 30-minute free webinar on Does Twitter Matter for Non-Profits?, Tuesday, June 23, 2009 from 2-2:30pm Eastern, presented by Talance’s own Monique Cuvelier. Learn how you can make sense of this madly growing tool and how it applies to you.

We’re keeping the presentation short - so you still have time to eat lunch - but we’ll stick around for 20 minutes for a Q&A session and also be scheduling free follow-up web strategy consultations for anyone who wants them.

»Register for this free webinar now!

Talance offers a new security service to evaluate and fix security vulnerabilities in client websites. The Talance Security Update Service (TSUS) monitors the Drupal community for discovery of any threats so you don’t have to. We help protect your website, web information and users against the latest security threats by delivering immediate and ongoing updates for various vulnerabilities as soon as they’re discovered.

One year of unlimited monitoring is available for only $49. If you’re interested in this package and having Talance monitor and update your website, please contact us.

»Contact us to sign up now!

Are you one of our many clients who are ramping up their social media strategy but haven’t yet integrated it into your website? If so, you’ll love this.

We’re offering a stylish and effective collection of social media links and icons to keep your constituency plugged into your ongoing social media marketing efforts. This little upgrade is fast and effective.

»Contact us to put this on your site now!

Want to pick up quick tips and resources on technology and web strategy for your non-profit?

»Follow us on Twitter.

The most popular recent posts on Talance Friendly Web Tools Blog. Make sure you’re reading http://talance.com/blog and sign up for the news feed.

Spring Clean Your Website - Part 1
Three things to prep for your week of good housekeeping.

Spring Clean Your Website - Dead Links (Part 2)
Find and remove your dead links.

Spring Clean Your Website Copy (Part 3)
As time passes and your goals and objectives evolve, so should your website copy.

Spring Clean Your Website: Refresh the Design (Part 4)
Make sure your site looks like a cohesive piece and still looks up to date.

Five Great Takeaways from Church Websites
Tweaks that can make your church or synagogue site better.

Killer Church Websites
Websites that engage and create community

Working Your Out-of-Office Reply While You’re Away
Get a little fancy with this message and do a bit of promotion while you’re at it.

Need Some Help?

Talance has helped clients launch scores of projects, ranging from websites to online newsletters to CRM projects. Please click here to schedule a time to talk about your next project or to request a proposal.

Find Us Fast

Read About Talance

Receive the newsletter. Subscribe Now!

Send to a friend. Don’t keep this good stuff all to yourself. Click that Forward button.

Join Talance on Facebook.

I’m asked many times by clients what kind of social media they should invest in. It’s a tough question to answer, largely because it depends on what kind of social media makes sense to the people who you’re trying to reach. That’s why the best idea is to ask them directly.

Put together a survey, either printed or digital, and distribute it to your constituency or congregation to see where they’d like to hear from you in terms of social media. Ask them what kinds of social media they currently use, and then ask them how much and often they use them. It’ll give you a good idea of their capabilities and tendencies.

You can also make a pretty good educated guess. If your constituency is made up of largely older people, you’re probably best off seeing if you can transition from a printed bulletin to an electronic newsletter. If your audience is young and hip, hit them where they go: Facebook, MySpace, YouTube.

Also check out our social media survey.