When I first started paying careful attention to the people who visit my website, I was surprised at how many went to our contact page. Sure, some people would send messages or look up a phone number, but not everybody.

Many people look at your contact page so they can learn something about you. They want to know where you are, who works at your organization, what you look like and different ways to get in touch with you (such as Twitter or Facebook).

Take a few minutes today to check out your contact page and see if it says everything it should. Also check out this earlier post on where to put links to your contact info.

I adore my Sony e-book reader, and it’s perfect for novels. But one of its big drawbacks is its size, which makes it difficult for reading technical books or any document that benefits from a large format. That’s why I was happy to see the Plastic Logic reader in production.

What the Plastic Logic reader does:

From ebooks to newspapers, magazines and blogs, the Plastic Logic reader is designed to support a range of open document formats. These include such standard and widely available formats as PDF, ePub and Microsoft Office document types.

I can’t wait until it’s ready for prime time. Meanwhile, watch the preview:

If you’re anything like me, Fridays, especially rainy ones, are big days to look around other people’s blogs. I use it as a time to keep an eye on the industry, see what kinds of thoughts are out there and spend some thoughtful time learning. Not that I’m avoiding work or anything …

In a spirit of sharing, I’d like to present some of my most frequently visited tech-oriented blogs so you too can have something to do before 5 p.m. comes.

Enjoy:

Religious Blogs

Church Marketing Sucks: A good all-around marketing blog, but especially useful for congregations.

Center for Congregations: These guys are based in Indianapolis but do a lot of good work that congregations anywhere could learn from.

CO-STAR blog: A client of ours that explores synagogue life. The staff posts info on spirituality, collaboration and sometimes technology.

Web Design & Development Blogs

Smashing Magazine: I can’t get enough of this excellent resource for design. So, so many good ideas in here.

Read/Write Web: “Web Technology news, reviews and analysis.” Lots of non-profit worthy stuff on here too.

Productivity Blogs

Lifehacker: One of my favorite sources for useful tools and tips with an especially technical angle, but not completely.

Unclutterer: A blog about getting organized that’s useful for anything from the filing cabinet to the sock drawer.

A publisher asked me the other day for advice on how to pare down the number of programs, software and tools his company uses. He is using a graphics program, a workflow program, a listserv and websites – that’s just what I know about. There’s probably more, including programs that handle subscriber databases, mailing lists, invoicing, purchasing and heaven knows what else. He’s desperately looking for a way to streamline the number of programs he has to deal with in a day.

It’s a problem that we’re seeing more and more often with our clients: there are so many free and useful tools out there that it’s easy to be sold on every one of them. Before you know it, you’ve got a million little programs with a million different users and one big mess.

Three things you can do to streamline your system:

Get yourself a CMS. A content management system (go, Drupal!) is the first step anybody should take when trying to figure out how to streamline. Imagine building a house out of Legos, but without the flat foundation piece to stick the bricks to. I always try to tell people to stop thinking of CMSs as websites and to start thinking of them as company platforms. It’s the thing you build from.

Get a whiteboard and markers to sketch out a production flow. And then reproduce that flow in your CMS. CMSs are master of ushering content where it needs to be, that’s why they’re called content management systems. These things are made for you to move pages from writer to editor to publisher in a regulated way. Once you figure out how your content should travel, you can come up with a production/editorial flow and permission settings that can bypass any outside software that does this. This also goes for CRM systems, where you might be tracking how people donate or subscribe or attend events. It should all fold into the CMS.

Ditch the listserv/newsletter service. Look at getting a newsletter plug-in for your site. That way you can build up a web archive of content, do some site-specific branding on your missives and eliminate one tool from the arsenal. The newsletter tool we use lets you do unlimited newsletters with unlimited issues, so you can have a quarterly update, a weekly blast and a monthly newsletter and they can all look different or the same. It also synchs up your site visitors with subscriptions, which is useful. (If you want to see it in action, sign up for the Talance newsletter, and you can see flexible it is.)

Lemme know how your streamlining goes. Use the comments form below to ask questions and report back.

I wish the acronym “RSS” had never been invented. It’s confusing, hard to describe and something everyone wants to understand. I much prefer the term “news feed” for this technology that helps you get blog and podcast updates on your computer.

Nevertheless, I was glad to see that Unclutterer wrote up a handy primer on the term. It’s still a bit jargon (they use the term “content” a little too freely. Think of “content” as the stuff on your website, such as articles and listings), but still helpful.

Read and enjoy: RSS feeds: A primer

Now, sign up for the RSS feeds on the Friendly Web Tools blog.