Comments on: Three Top Reasons People Aren’t Using Your Site http://talance.com/blog/2008/09/05/three-top-reasons-people-arent-using-your-site/ Website and e-learning usability, accessibility, design and content tips for nonprofits Tue, 07 Feb 2012 15:53:09 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Talance http://talance.com/blog/2008/09/05/three-top-reasons-people-arent-using-your-site/comment-page-1/#comment-531 Talance Mon, 08 Sep 2008 18:22:01 +0000 http://talance.com/blog/?p=122#comment-531 Good point - ClickTale and Crazy Egg are more appropriately labeled usability tools. But there seems to be quite a bit of overlap these days, so I grouped them together. Which are the tools you use most? Good point – ClickTale and Crazy Egg are more appropriately labeled usability tools. But there seems to be quite a bit of overlap these days, so I grouped them together.

Which are the tools you use most?

]]> By: Jeff Katz http://talance.com/blog/2008/09/05/three-top-reasons-people-arent-using-your-site/comment-page-1/#comment-509 Jeff Katz Fri, 05 Sep 2008 19:48:45 +0000 http://talance.com/blog/?p=122#comment-509 This is a subject matter that I live in. ClickTale and Crazyegg are not true web analytic tools. They are good for understanding in-page behavior of visitors to the site - where people are moving their mouse, clicking on, scrolling etc. Tools like Clicky and Google Analytics give a deeper understanding of visitor/visit behavior like where are visitors coming from (referring sites, search engines, emails), conversion goals, engagement and so on. This is a subject matter that I live in. ClickTale and Crazyegg are not true web analytic tools. They are good for understanding in-page behavior of visitors to the site – where people are moving their mouse, clicking on, scrolling etc.

Tools like Clicky and Google Analytics give a deeper understanding of visitor/visit behavior like where are visitors coming from (referring sites, search engines, emails), conversion goals, engagement and so on.

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