The second or third time you facilitate an online course, you’ll notice that you start to repeat yourself. There are only so many ways to illicit more feedback or reply to the same questions. You’ll see combinations of words appearing over and over again and notice which trigger the liveliest discussions. For example:
“Make sure to respond to a couple other people before moving on.”
“What do you think? Do you agree or disagree?”
Make your job easier by saving your responses for the next time you facilitate that course. It’s a big time-saver, because with a couple small changes, you’re set to respond to future sections with less typing and thinking. You’ll be glad you have good responses at your fingertips that save time in the future.[Photo credit: sean dreilinger on Flickr]
Mariuca is a trainer for the patient navigator/community health worker e-learning program developed by the Massachusetts Department of Public Health, and is extremely knowledgeable about training up a group of health workers.
Together we’re going to talk about the fundamentals of putting together an online program that can help health agencies and service providers provide professional development.
Program administrators can count on learning practical, in-the-trenches tips that you can put to use in structuring your program. We’ll give a brief history of the program, lessons learned from programs around the country and a technical tour of the online training platform.
How Talance built a website that’s sophisticated, friendly and worth exploring for the Patient Navigator Program in Boston, MA.
Government websites have a bad reputation. Sadly, it’s a reputation that’s justified. Just click through a few official templates and you’ll see far too many are stodgy, rife with outdated information and a decade behind design trends.
When the team behind the Patient Navigator Program at the Massachusetts Department of Public Health decided to embark on a website, they knew they wanted to break stereotype.
Marilyn Gardner, lead of the Women’s Health Network /Men’s Health Partnership at the Care Coordination Program, which commissioned the website from Talance, said she wanted something different. “Something you’d want to spend time playing around with and investigating.”
So we set about creating a website that was “clean, sophisticated and fresh”—in other words, something completely different from the run-of-the-mill government website.
Read the whole case study, including each major phase of the project from building identity to building the site on Drupal, over at our website.
If you’re not sure where to make improvements on your website, just ask. The people at HowTo.gov are wondering how to make their site better, so they put a little pop-up survey on their homepage.
A short survey is an easy way to show the people who visit your site that you actually care about their experience there, which spreads good will. Plus, this is one of the best ways to learn more about what you’re doing right and wrong.